Privacy policy 

Type of website: e-commerce 

Effective date 7th day of JANUARY 2025 

careresourcehub.co.uk (the “site”) is owned and operated by Cribdem Limited. Cribdem Limited is the data controller and can be contacted at support@careresourcehub.co.uk 

200 Drake Street Rochdale OL16 1PJ 

Purpose 

The purpose of this privacy policy (“privacy policy”) is to inform service users of our site of the following: 

1. The personal data we will collect. 
2. Use of collected data. 
3. Who has access to the data collected 
4. The rights of site users and 
5. The sites cookie policy. 

This privacy policy applies in addition to the terms and conditions of our site. 

GDPR 

For users in the European Union, we adhere to the regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27th of April 2016, known as the general data protection regulations (the “GDPR”). For users in the United Kingdom, we adhere to that GDPR as enshrined in the Data Protection Act 2018. 

We have not appointed a data protection officer as we do not fall within the categories of controllers and processes required to appoint a data protection officer under article 37 of the GDPR 

Consent 

By using our sites users agree that they consent to: 

1. The conditions set out in this privacy policy. 

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. 

Withdraw your consent by contacting support@careresourcehub.co.uk 

Legal basis for processing 

We collect and process personal data about users in the EU only when we have a legal basis for doing so under article six of the GDPR. 

We rely on the following legal basis to collect and process the personal data of users in the EU 

1. Users have provided their consent to the processing of their data for one or more specific purposes.
2. Processing of user personal data is necessary for us to take, out of the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party if a user does not provide the personal data necessary to perform a contract the consequence are as follows. They cannot use the service as either a buyer or a seller.

Data collected automatically 

When you visit and use our site, we may automatically collect and store the following information. 

1. IP address 
2. Location 
3. Clicked links 
4. Content viewed 

Data collected in a non-automatic way 

We may also collect the following data when you perform certain functions on our site. 

1. First and last name 
2. Age 
3. Date of birth 
4. E-mail address 
5. Phone number 
6. Address 
7. Payment information 
8. Auto-fill data 

This data may be collected using the following methods: 

1. Creating an account 

How we use personal data 

Data collected on our site will only be used for the purposes specified in this privacy policy or indicated on the relevant pages of our site, we will not use your data beyond what we disclose in this privacy policy. 

The data we collect automatically is used for the following purposes:  

1. statistical analysis 
2. Marketing. 

The data we collect when the order performs certain functions may be used for the following purposes. 

1. To process orders 

Who we share personal data with  

Employees 

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this privacy policy. 

Other disclosures 

We will not sell or share your data with other 3rd parties except in the following cases. 

1. If the law requires it; 
2. If it is required for any legal proceedings; 
3. To prove or protect our legal rights; and new line to buyers or potential buyers of this company in the event that we seek to sell the company. 

If you follow hyperlinks from our sites to another site, please note that we are not responsible for and have no control over their privacy policies and practices. 

How long we store personal data 

User data will be stored until the purpose of the data was collected for has been achieved. 

You will be notified if your data is kept for longer than this. 

How we protect your personal data 

In order to protect your security, we use the strongest browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees, who are bound by strict confidentiality agreements. Breaching an agreement would result in the employee’s termination. 

While we take all reasonable precautions to ensure that user data is secure and protected, there always remains the risk of harm. The Internet as a whole can be insecure at times, and therefore, we are unable to guarantee the security of user data beyond what is reasonably practicable. 

Rights as a user 

Under GDPR you have the following rights 

1. The right to be informed 
2. The right of access 
3. The right to rectification 
4. The right to Erasure 
5. The right to restrict processing 
6. The right to data portability; 
7. The right to object. 

Children 

The minimum age to use our websites is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age if we learn that we have collected personal data from a child under 16 years of age the personal data will be deleted as soon as possible if a child under 16 years of age has provided us with personal data their parents are guardian may contact our privacy officer. 

How to access modified delete or challenge the data collected  

If you would like to know if we have collected your personal data how we have used your personal data if we have disclosed your personal data onto who we have disclosed your personal data if you would like your data to be deleted or modified in any way or if you would like to exercise any of your other rights under GDPR please contact our privacy officer here 

Privacy Officer 

support@careresource hub.co.uk 

How to opt out of data collection use or disclosure.  

In addition to the methods described in the How to Access Modified Deletes or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms or collections used or disclosure of your personal data specified below. 

1. You can opt out of receiving marketing emails. You can opt out by clicking an unsubscribe button. 

Cookie Policy

A cookie is a small file stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your Internet browser, which may decrease the quality of your user experience. 

1. Functional cookies functional cookies are used to remember the selections you make on our site so that your selections are saved for the next visit 
2. Analytical cookies allow us to improve the design and functionality of our site by collecting data on how you access our site for example, data on the content you access, how long you stay on the site etc  
3. Targeting Cookies  collect data on how you use the site and your preferences; this allows us to personalise the information you see on our site for you 

Modifications 

This privacy policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this privacy policy we will update the effective date at the top of this privacy policy. We recommend that our users. Do our privacy policy to ensure that they are notified of any updates. If necessary, we may notify users by E-mail of changes to this privacy policy. 

Complaints 

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner, you may contact a supervisory authority. You may have the right to make a complaint directly to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the information commissioner’s office.  

Contact information 

Have any questions, concerns or complaints, you can contact our privacy officer, support@careresourcehub.co.uk