General
What is Care Resource Hub?
Care Resource Hub is a dynamic freelance marketplace designed to connect professionals with clients seeking a wide range of services, including consultancy, digital solutions, business services, financial services, and buying & selling. Whether you’re a freelancer offering expertise or a business or individual in need of skilled professionals, our platform provides a seamless way to connect, collaborate, and transact securely.
For freelancers and service providers, Care Resource Hub offers an opportunity to showcase your skills, build your portfolio, and gain clients from different industries. You can create detailed service listings, set your own rates, and communicate directly with potential buyers to understand their needs. Our platform ensures that professionals have a space to grow their careers and businesses by reaching a broader audience.
For buyers and businesses, Care Resource Hub simplifies the process of finding the right talent for your projects. Whether you need expert advice in business consultancy, a skilled designer for your brand, financial guidance, or even a service related to property and sales, you can browse a variety of offerings, compare freelancers, and hire the one that best fits your needs. Our secure payment system and built-in communication tools ensure a smooth and reliable experience.
In addition to freelance services, Care Resource Hub also includes a Buy & Sell section, where users can list properties, business assets, and various items for sale. This adds an extra dimension to the platform, making it a one-stop hub for both professional services and business transactions.
At Care Resource Hub, we are committed to creating a trusted and professional marketplace where freelancers can thrive and buyers can confidently find the services and products they need. Whether you’re looking to offer or request a service, our platform makes the process efficient, secure, and rewarding.
How does Care Resource Hub work?
Care Resource Hub is designed to make finding and offering freelance services as seamless as possible. The platform operates as a marketplace where freelancers and clients connect for various professional services, including consultancy, digital solutions, business services, financial services, and buying & selling.
For freelancers, the process is simple:
- Create a Profile – Sign up and showcase your expertise, skills, and experience.
- List Your Services – Set up detailed service listings, define pricing, and outline what you offer.
- Receive Orders & Communicate with Clients – Clients can browse your services, send inquiries, and place orders. You can discuss project details, timelines, and deliverables directly through the platform.
- Deliver Work & Get Paid Securely – Once the work is completed and approved, payments are processed securely, ensuring a smooth transaction.
For buyers (businesses and individuals seeking services):
- Browse & Search for Services – Explore available services in consultancy, digital solutions, business services, and more.
- Compare & Choose the Right Freelancer – Review freelancer profiles, read customer reviews, and select the best professional for your needs.
- Communicate & Place an Order – Message freelancers to clarify details before booking a service.
- Secure Payment & Service Completion – Payments are held securely until the service is successfully delivered, ensuring trust and satisfaction.
Beyond freelance services, Care Resource Hub also features a Buy & Sell section, where users can list or purchase business assets, properties, and other items. This feature makes the platform a versatile hub for both professional services and commercial transactions, helping users meet their business and financial needs in one place.
By offering a user-friendly experience, secure transactions, and a space for professional growth, Care Resource Hub empowers both freelancers and buyers to connect, collaborate, and succeed effortlessly.
Who can use Care Resource Hub?
Care Resource Hub is open to a diverse range of users, making it a versatile marketplace for both individuals and businesses.
- Freelancers & Service Providers – Whether you are a consultant, graphic designer, writer, financial advisor, business strategist, or IT professional, you can list your services and find potential clients. It’s an ideal space to build your professional brand and expand your client base.
- Business Owners & Entrepreneurs – Companies and startups looking for expert support can hire professionals to help with business planning, marketing, financial services, or digital development. It’s a one-stop solution for outsourcing critical tasks to skilled professionals.
- Buyers & Clients Seeking Services – Whether you’re a business owner or an individual, you can find and hire experts for various needs, from consultancy to design, financial advice, and more. The platform ensures a seamless hiring process with secure payments and verified professionals.
- Sellers & Buyers in the Buy & Sell Section – If you want to list or purchase properties, business assets, or other items, you can do so through the marketplace, making it a valuable space for business transactions beyond freelance services.
By catering to freelancers, businesses, and buyers, Care Resource Hub fosters a collaborative and trustworthy environment where users can efficiently connect and grow their professional opportunities.
Is Care Resource Hub free to use?
Yes, Care Resource Hub is completely free to sign up and create an account. There are no initial fees for registering or browsing services. Freelancers can list their services without any upfront cost, and buyers can explore offerings and hire professionals without any obligation to pay until they decide to proceed with a project.
To get started, simply create your free account and start exploring or offering services today! Sign up here.
How do I create an account?
Creating an account on Care Resource Hub is easy and quick! Just follow these simple steps:
- Visit the Care Resource Hub website. You can either click the Sign Up or Register button on the homepage, or go directly to this registration page.
- Fill in your Username, Email, Password, and Confirm Password.
- Select your User Type:
- Buyer: If you are looking to hire freelancers or purchase services, choose Buyer.
- Seller: If you are offering services or listing items for sale, choose Seller.
- Click Continue, and bingo! You’re all set to start using the platform.
Once registered, you can set up your profile and start exploring or offering services.
What services are available on the platform?
Care Resource Hub provides a range of services tailored to both buyers and sellers, with special offerings for care business owners. Some of the key services available on the platform include:
- Consultancy Services – Professional advice and guidance across various industries, including business consultancy, financial planning, and strategy development.
- Digital Solutions – Web design, graphic design, software development, SEO, and digital marketing services to help businesses grow online.
- Business Services – Support for business owners, including project management, marketing, operations, and more.
- Financial Services – Expert financial advice, accounting, bookkeeping, tax planning, and investment strategies.
- Buy & Sell – A section where users can list properties, business assets, or other items for sale or purchase.
- Care Policies – Care business owners can purchase and customise care policies tailored to their specific needs, helping them meet regulatory requirements and providing clarity in their care operations. These policies are available directly on the platform for businesses operating in the care sector.
Whether you’re a freelancer offering services, a business owner seeking support, or a care business looking to customise policies, Care Resource Hub provides the tools and services you need to succeed.
Account & Support
How do I reset my password?
Go to the login page and click “Forgot Password.” Enter your email and follow the instructions to reset your password.
How do I delete my account?
- Go to Profile Settings.
- Click on Account Settings.
- Select Delete Account and follow the instructions
Or you may contact support@careresourcehub.co.uk
How do I contact customer support?
You can reach support through via email at support@careresourcehub.co.uk.
What should I do if I suspect a scam?
Report any suspicious activity immediately by sending an email to support@careresourcehub.co.uk
How do I report inappropriate behavior?
If a user violates platform guidelines, report them by sending an email to support@careresourcehub.co.uk
Do you offer refunds?
Refunds are available in specific cases, such as undelivered work or disputes resolved in the buyer’s favor. Review the refund policy for details.
Freelancers
How do I create a freelancer profile?
Creating an account on Care Resource Hub is easy and quick! Just follow these simple steps:
- Visit the Care Resource Hub website. You can either click the Sign Up or Register button on the homepage, or go directly to this registration page.
- Fill in your Username, Email, Password, and Confirm Password.
- Select your “Seller” as your user type
- Click Continue, and bingo! You’re all set to start using the platform.
Once registered, you can set up your profile and start offering services.
How can I list my services?
- From your profile, click the “Post a Service” button.
- Add your job title – Choose wisely, as this is the first thing buyers will see.
- Provide details about your service:
- Description – Be as detailed as possible so buyers understand if your service meets their needs.
- Category – Select the most suitable category for your job.
- Tags – Choose relevant keywords to help buyers find your service easily.
- Set your pricing:
- Choose a base price for your service.
- Add extra services if applicable.
- Define your service terms:
- Delivery time – Set a realistic deadline. Late deliveries can lead to cancellations or affect your reputation.
- Buyer instructions – Provide clear guidelines on the data or details you need to complete the job.
- FAQs – Add common questions and answers to help buyers understand your service.
- Physical shipping – If applicable, specify whether shipping is required and include the cost.
- Enhance your listing with visuals:
- Upload a high-quality cover image related to your job.
- Add multiple photos if necessary.
- Optionally, include a YouTube or Vimeo video to better describe your service.
- Additional Options:
- Set the number of revisions you offer.
- Add any extra features buyers can purchase.
- Review and agree to the Terms of Service.
Once completed, submit your listing, and it will be available for buyers!
How do I set my prices?
Setting the right price for your services on Care Resource Hub is essential for attracting buyers while ensuring fair compensation for your work. Here’s a step-by-step guide to help you price your services effectively:
- Understand the Market
- Research similar services on the platform to see what other freelancers are charging.
- Consider your expertise, experience, and the value you provide to set competitive rates.
- Choose Your Base Price
- When creating a service, you’ll be asked to set a base price.
- This should reflect the cost of your standard service without add-ons.
- Add Extra Services (Optional)
- You can offer additional services at an extra cost, such as:
- Faster delivery time
- Additional revisions
- Premium features or customisation
- This allows buyers to choose the level of service they need while giving you more earning potential.
- Consider Delivery Time & Complexity
- Higher complexity or quicker delivery may justify a higher price.
- If your service requires extensive work, set a higher base price to reflect the effort.
- Account for Platform Fees
- Keep in mind that Care Resource Hub may have transaction fees, so factor this into your pricing.
- Test & Adjust
- If you’re not getting enough orders, you may need to adjust your pricing.
- Offering an introductory price for new buyers can help build your reputation.
By following these steps, you can set fair and competitive pricing while maximising your earnings.
How do I receive payments?
Receiving payments on Care Resource Hub is secure and straightforward. Follow these steps to withdraw your earnings:
- Complete an Order Successfully
- Deliver the work as agreed and submit it through the platform.
- If revisions are needed, complete them before marking the order as finished.
- Client Confirms Completion
- The client reviews your work and approves the order.
- Once approved, the funds are released to your Care Resource Hub wallet.
- Payment Processing & Withdrawal
- Your earnings will be stored in your Care Resource Hub wallet until withdrawal.
- Payments may have a processing period before becoming available for withdrawal.
- Minimum Withdrawal Amount
- The minimum withdrawal amount is £15. You must have at least this balance before you can withdraw.
- Choose Your Withdrawal Method
You can withdraw your funds using one of the following methods:
- PayPal – Quick and widely accepted for online transactions.
- Payoneer – Suitable for freelancers who need international payments.
- Bank Transfer – Direct deposit into your UK bank account.
- Set Up Your Payment Details
To ensure smooth withdrawals, follow these steps:
- Go to Profile Settings.
- Click on the Payment
- Select your preferred withdrawal method (PayPal, Payoneer, or Bank Transfer).
- Enter and save your payment details.
- Withdrawal Processing Time
- PayPal & Payoneer: Usually processed within a few hours to 2 business days.
- Bank Transfers: Typically take 3-7 business days, depending on your bank.
By following these steps, you can easily withdraw your earnings on Care Resource Hub and access your funds whenever you need them!
Can I offer multiple services?
Yes, freelancers can offer multiple services in different categories. You can create separate listings for each service you provide. Ensure each service has a clear description, pricing, and relevant tags so buyers can easily find them.
What happens if a client doesn’t pay?
Payments on Care Resource Hub are processed securely through the platform. Clients are required to make payments before the freelancer starts working. If an issue arises with a client not paying, contact support for assistance.
How do I handle disputes with clients?
If a disagreement arises, try to resolve it directly with the client through messaging. If an agreement cannot be reached, you can escalate the issue by contacting Care Resource Hub’s support team at support@careresourcehub.co.uk, who will mediate and help find a resolution.
Can I edit or delete my listings?
Yes, you can edit or delete your listings anytime. Go to your profile, navigate to the “My Services” section, and choose the service you want to modify. Click “Edit” to make changes or “Delete” to remove it permanently.
Are there any fees for freelancers?
Buyers (Clients)
How do I hire a freelancer?
- Browse services in the relevant category.
- Click on a freelancer’s listing to view details.
- Select a package or request a custom order.
- Make payment through the platform.
- Communicate with the freelancer and track progress.
- Receive the completed work and approve payment.
Can I post a job request?
Yes! Clients can post job requests describing the work they need. Freelancers can then submit proposals, and you can choose the best fit based on experience and reviews.
How do I communicate with freelancers?
Use the platform’s built-in messaging system to discuss project details, share files, and track progress.
What payment methods are available?
Care Resource Hub supports Stripe, PayPal, Payoneer, and bank transfers for secure transactions.
What if I’m not satisfied with a freelancer’s work?
If the delivered work does not meet the agreed terms, request a revision. If the issue remains unresolved, contact support at support@careresourcehub.co.uk to mediate.
Can I request revisions?
Yes, freelancers may offer revisions. Check the service details to see how many revisions are included before purchasing.
How do I leave a review for a freelancer?
Once a job is completed, you can leave a rating and review based on your experience. Honest feedback helps improve the platform’s quality.
Is my payment secure?
Yes, payments are processed securely through the platform’s payment gateways. Funds are held until the work is completed and approved.